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We stand behind the products we offer and your satisfaction is our
primary goal. If for any reason you are dissatisfied with plants or
other products purchased from us please call or stop by. We will
gladly work with you to remedy the situation. For newly purchased
plants we encourage you to refer to our Care and Maintenance page.
Dried bamboo poles are a natural product. They will
age to a grayish-tan and will develop cracks. Plan uses which allow
these characteristic to be part of the aesthetics. Binding every
few feet with nylon twine helps prevent cracks from becoming larger.
A water seal coating helps slightly, but is not a certainty. |